Service

Frequently Asked Questions

Service

1. Why choose us ?

GELGOOG is a professional noodle machinery manufacturing Co., Ltd, with more than 15 years production experience. We have professional engineers and experienced work team, and always pay attention to quality and after sale service, so we have high reputation among clients.

2. Are you factory ?

Yes, our factory is located on Xuanchang Street, Bike Avenue, in the Automobile Industry Cluster Zone of Zhongmu County, Zhengzhou City, Henan Province, China, covering an area of over 12,000 square meters. We are ISO9001:2000 certified.

3. Is the machine can be customized ?

Yes. GELGOOG machinery can design the noodle production line based on your requirements, and we offer the layout for free.

4. what's the Manufacture & Installation time ?

Usually, the producing time is about 30-90 working days and the installation time is about 10-30 working days, depending on machine types.

5. How about the Installation and Training ?

GELGOOG supplies the installation and training. The buyer should provide air tickets, accommodation (Contains local eating,living and transportation) and salary for our engineers during the installation period.

6. The After-sales Service

GELGOOG offers product warranty period for one year after installation, free on-line technical support. Any question, feel free to contact us.

7. What's the Payment Method ?

We have T/T, Western Union, Money Gram, and L/C for your choice.

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